Like literally. Remember when a semitruck carrying a load of salmon overturned and blocked a major highway? It took seven hours to clean up and caused massive grid lock in downtown during rush hour. Yikes. Every year, there's always a big incident like that causing panic and confusion amongst residents of Seattle.
‍
In collaboration with WSDOT, SDOT, King County Metro, and Mobility Innovation Center, we built a web app to help communicate timely congestion information and assist commuters in using transit — instead of single occupancy vehicles — to navigate around congestion. For six months, I conducted interviews, analyzed surveys, designed, and developed a tool to help alleviate traffic in Seattle.